SHIPPING AND RETURNS POLICY

We here at SerenaPet are confident that you will love our products!  To show this, we offer free shipping for orders over $50 to anywhere in the USA!  If somehow, your package arrives in less than stellar condition or if you are unhappy with our products just contact us and we will make sure to make everything right again.

We offer returns/exchanges for unopened products within 30 days of purchase date. 

 

If your order is cancelled or refunded, your refund may take up to 30 days to process.

PAYMENT METHOD

We accept valid credits cards and debit cards for online orders.  Cash and card are accepted  at our retail store in Los Angeles.

WHOLESALE INQUIRIES

We gladly sell our products at Wholesale and Disribution Prices!  Contact us for Here more information